Shipping Policy
At Amrutika, we take pride in offering handmade personal-care products that are carefully prepared and packed before dispatch. Since our products are crafted in small batches, shipping timelines may differ from mass-produced items. This Shipping Policy explains our delivery timelines and how we handle delays.
Order Processing
- Once an order is successfully placed and payment is confirmed, it is scheduled for processing
- Handmade products may require preparation, quality checks, and secure packaging before dispatch
- Orders are processed based on availability and order volume
Customers are requested to ensure that all shipping details are accurate at the time of placing the order.
Shipping & Delivery Timeline
- Orders are typically delivered within 7–14 business days from the date of order confirmation
- In some cases, delivery may take up to 15 days or longer due to factors such as:
- Delivery location or remote service areas
- Courier or logistics partner delays
- Weather conditions, holidays, or unforeseen circumstances
- Operational or high-demand periods
All delivery timelines are estimated and not guaranteed.
Delays Beyond 15 Days
If an order is not delivered within 15 days, we take the matter seriously.
- We will investigate the delay by coordinating with our delivery partners
- Customers may be contacted for confirmation of shipping details
- Updates will be provided once the investigation is completed
Our priority is to ensure transparency and resolution in case of extended delays.
Shipping Partners & Responsibility
- Orders are shipped using third-party courier and logistics partners
- Once an order is handed over to the courier, delivery timelines are governed by the service provider
- Amrutika is not responsible for delays caused by courier operations, incorrect address details, or factors beyond our control
However, we will make reasonable efforts to assist customers in tracking and resolving delivery-related issues.
Address Accuracy
Customers are responsible for providing:
- Complete and correct shipping address
- Active mobile number for delivery coordination
Delays or failed deliveries due to incorrect or incomplete address information will not be the responsibility of Amrutika.
Communication & Support
For shipping-related queries or delivery concerns, please contact us with your Order ID:
📧 support@amrutika.com
📞 +91 8920670243
Important Note
Delivery timelines may vary during festivals, promotional periods, or due to circumstances beyond our control. By placing an order on https://www.amrutika.com/, you acknowledge and accept these possible variations in delivery timelines.
We appreciate your patience and understanding as we deliver handcrafted products made with care.